Shipping policy

Shipping Policy

Last updated: May 2, 2026, 5:13PM

Thank you for shopping with us! Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Orders placed after cut-off time (e.g., 5:00 PM) will be processed the next business day.
You will receive a confirmation email once your order has been shipped.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Metro Areas: 2–5 business days
Provincial Areas: 5–10 business days

Delivery delays can occasionally occur due to unforeseen circumstances.

3. Shipping Methods

We partner with trusted local couriers (e.g., J&T Express, LBC, Ninja Van, etc.) to ensure your order arrives safely.

4. Shipment Confirmation & Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS.
Tracking information will be active within 24–48 hours.

5. Shipping Coverage

We currently ship nationwide within the Philippines.
For international shipping inquiries, please contact us before placing your order.

6. Delays & Issues

We are not responsible for delays caused by:

Natural disasters
Courier issues
Incorrect shipping information provided by the customer

If your order is significantly delayed, please contact us and we’ll assist you.

7. Incorrect Address Disclaimer

Please ensure that your shipping details are correct.
We are not responsible for orders delivered to incorrect addresses provided by the customer.

8. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 48 hours of delivery.
We will coordinate with the courier and assist in resolving the issue.